Patient Benefits

To provide employees and dependents with quality convenient medical services including primary care, laboratory services, most prescriptions, and a wellness program at no out of pocket cost to the employee.

You may continue to use your present provider if you wish.

No. Your health plan benefits will remain in place.

No. Only the physician and the other WeCare tlc clinical staff will have access to the data. It will only be used by the health center staff for the purpose of helping you with your health issues.

You can ask your primary care physician to release copies of your records to you or you can go by the health center when it is open and fill out a medical release form. The staff will send this form to your physician and have your records sent directly to the health center. Then, you can schedule an appointment with the health center physician at which time you will be able to review your records and establish your medical history in the electronic record.

No referral is needed to use the health center.

We request that appointments are scheduled online here, the scheduling line at 800-941-0644, option 3 or by calling your health center. We do understand that things come up without notice, and the health center staff will do everything possible to meet your unexpected needs as quickly as possible.

Yes, the health center staff will assist you with referrals to specialists within your network as needed and ordered by the health center's physician.

Medical services include, but are not limited to, the following: Sore throats/ears/headache, strains, sprains, musculoskeletal problems, abdominal pain, non-specific chest pain, cough, sinus, allergies, allergy injections with patient supplying drug, rashes, acute injuries, acute routine office procedures, minor surgical procedures, such as sutures for laceration treatment, flu shots. The health center will dispense medications commonly utilized by your health plan and provide laboratory testing, EKGs, pulse oximetry, and much more.

Certain medications will be available to employees and dependents with no out of pocket expense at the health center. There will be every attempt made to have as many drugs used by the employees in the health center as possible. We will review the list of medications quarterly to see if there are drugs that need to be added to the pharmacy inventory.

Yes. You are encouraged to utilize the health center for not only the laboratory work ordered by the providers in the health center, but also for laboratory orders from a provider outside of the health center—even if you decide not to make the health center your “medical home.” Results of the laboratory testing ordered by a provider outside of the health center will be electronically sent to that provider. By having your laboratory work done at the health center, your medical needs will be met, you will have no out of pocket expense, and you will save your employer’s health plan money.

Yes. The health center will have the equipment to meet most of the needs associated with your physical examinations that you have received at your physician’s office—both men and women.

Yes. There will be an “onsite” nurse educator in the health center who will be dedicated to assisting all participants with their condition and lifestyle issues. The physician and nurse will partner with you to maximize the quality of your health and wellness.

You can either call the health center directly or stop by and see if there are any available appointments. The staff will do their very best to make sure you are able to get in to see the doctor as soon as possible, but it is always best to make an appointment.