Patient Benefits

Staying healthy has never been easier

Great news for you and your family! Your employer has partnered with WeCare tlc to provide you with a better healthcare experience.

Imagine a doctor’s office with no wait time where your clinical team greets you by name and you have access to trustworthy, compassionate care—that’s WeCare tlc. Our mission is to provide convenient, quality healthcare that empowers you to live and stay well.

Why use your advanced primary care health center?

Conveniently located with operating hours to suit your schedule

Staffed with the most qualified and trusted professionals with the highest ethical standards

Provides primary care, laboratory services, wellness programs and medications—all at no cost to you.

There are a multitude of services available to you at your employer-sponsored health and wellness center including:

  • • Advanced primary care
  • • Annual physicals
  • • Flu shots
  • • Cholesterol tests
  • • Health screenings
  • • Personal health coach
  • • Comprehensive labs
  • • First aid
  • • Diabetes management
  • • Well-woman exams
  • • Pediatric urgent care
  • • Medications
  • • Behavioral health
  • • Telehealth

Let's meet your clinical team!

• Your doctor will be a well-qualified MD or DO with years of experience in family medicine. During your first visit, you’ll have a 40 minute consultation with your doctor where they’ll take the time to get to know you, your medical history, and your health goals.

• Your Registered Nurse (RN) is your health guide, collaborating with you and your doctor to come up with a personalized health plan. They will encourage you and assist you along the path to maintaining a healthy lifestyle.

• Your Medical Assistants are on hand to check you in and out, and answer any questions you may have along the way.

You’ll meet with the same dedicated clinical team each time you visit your health center, so you can work together to build a personalized health plan that fits your needs. Prescribed medications can be conveniently collected for free from our on-site prescription drug dispensary.

 

Like all medical practices, we’re bound by HIPAA to keep all of your medical information confidential.

Get started at your advanced primary care health center!

Beginning care at your health and wellness center is as simple as 1, 2, 3. We’re excited to help you live and stay well. Watch the video to see how easy it is.

Frequently Asked Questions
about your employee health center

What is the purpose of the health center?

To provide employees and dependents with quality convenient medical services including primary care, laboratory services, most prescriptions, and a wellness program at no out of pocket cost to the employee.

Is the health center replacing my primary care physician?

You may continue to use your present provider if you wish.

Will my health insurance change once the health center is open?

No. Your health plan benefits will remain in place.

Are my visits shared with my employer?

No. Only the physician and the other WeCare tlc clinical staff will have access to the data. It will only be used by the health center staff for the purpose of helping you with your health issues.

How do I transfer my medical records to the health center?

You can ask your primary care physician to release copies of your records to you or you can go by the health center when it is open and fill out a medical release form. The staff will send this form to your physician and have your records sent directly to the health center. Then, you can schedule an appointment with the health center physician at which time you will be able to review your records and establish your medical history in the electronic record.

Do I need a referral to use the health center?

No referral is needed to use the health center.

Do I have to have an appointment?

We request that appointments are scheduled online here, the scheduling line at 800-941-0644, option 3 or by calling your health center. We do understand that things come up without notice, and the health center staff will do everything possible to meet your unexpected needs as quickly as possible.

Can the health center make referrals to any specialists?

Yes, the health center staff will assist you with referrals to specialists within your network as needed and ordered by the health center's physician.

What type of medical services can I receive at the health center?

Medical services include, but are not limited to, the following: Sore throats/ears/headache, strains, sprains, musculoskeletal problems, abdominal pain, non-specific chest pain, cough, sinus, allergies, allergy injections with patient supplying drug, rashes, acute injuries, acute routine office procedures, minor surgical procedures, such as sutures for laceration treatment, flu shots. The health center will dispense medications commonly utilized by your health plan and provide laboratory testing, EKGs, pulse oximetry, and much more.

Can I get all my medications from the health center?

Certain medications will be available to employees and dependents with no out of pocket expense at the health center. There will be every attempt made to have as many drugs used by the employees in the health center as possible. We will review the list of medications quarterly to see if there are drugs that need to be added to the pharmacy inventory.

Can I have my laboratory blood work done at the health center?

Yes. You are encouraged to utilize the health center for not only the laboratory work ordered by the providers in the health center, but also for laboratory orders from a provider outside of the health center—even if you decide not to make the health center your “medical home.” Results of the laboratory testing ordered by a provider outside of the health center will be electronically sent to that provider. By having your laboratory work done at the health center, your medical needs will be met, you will have no out of pocket expense, and you will save your employer’s health plan money.

Will the health center be able to provide my annual physical examination?

Yes. The health center will have the equipment to meet most of the needs associated with your physical examinations that you have received at your physician’s office—both men and women.

Will the health center staff help me with my condition and lifestyle management issues?

Yes. There will be an “onsite” nurse educator in the health center who will be dedicated to assisting all participants with their condition and lifestyle issues. The physician and nurse will partner with you to maximize the quality of your health and wellness.

What if I get sick at work and need to see the doctor, but do not have an appointment?

You can either call the health center directly or stop by and see if there are any available appointments. The staff will do their very best to make sure you are able to get in to see the doctor as soon as possible, but it is always best to make an appointment.

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